Last Updated: January 26, 2026

Introduction

At Dawami - CPD, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, "the Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully before using our application.

Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data.

Important Information and Who We Are

Dawami - CPD is the controller and is responsible for your personal data (referred to as "Company", "we", "us" or "our" in this policy).

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, please contact the DPO using the details set out below.

Data We Collect

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data: First name, last name, username, title, date of birth, and gender.
  • Contact Data: Email address, telephone numbers, and physical address.
  • Financial Data: Bank account and payment card details (processed securely).
  • Transaction Data: Details about payments and services you have purchased.
  • Device Data: Device type, unique device identifiers, operating system, and mobile network.
  • Content Data: Photos, videos, or other content you upload or share.
  • Profile Data: Your username, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our app and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us.
  • Location Data: GPS data for location-enabled features (with your consent).

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

How Your Personal Data is Collected

We will collect and process the following data about you:

Information You Give Us

This includes Identity, Contact, Financial, and Marketing and Communications Data you consent to giving us by filling in forms on the app or by corresponding with us (for example, by email or chat). It includes information you provide when you:

  • Register to use our application
  • Subscribe to any of our services
  • Make an in-app purchase
  • Enter a competition, promotion, or survey
  • Report a problem with our app or services

Information We Collect Automatically

Each time you use our app, we automatically collect personal data including Device, Content, and Usage Data. We collect this data using cookies and other similar technologies.

Location Data

We use GPS technology to determine your current location for location-enabled features. You will be asked to consent to your data being used for this purpose, and you can withdraw your consent at any time by disabling location data in your settings.

The Use of Cookies

Cookies are small data files stored on your device by your browser. Our application uses cookies to:

  • Remember your preferences and settings
  • Understand how you interact with our services
  • Improve our app based on usage patterns
  • Provide personalized content and recommendations

The data gathered from cookies may be used by analytics services (such as Google Analytics) to evaluate the effectiveness of our services and improve user experience.

How We Use Your Personal Data

We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:

  • Where you have consented before the processing
  • Where we need to perform a contract we are about to enter or have entered with you
  • Where it is necessary for our legitimate interests (or those of a third party)
  • Where we need to comply with a legal or regulatory obligation

Purposes for Using Your Data

Purpose Type of Data Legal Basis
To register you as a new user Identity, Contact, Device Your consent
To process purchases and deliver services Identity, Contact, Financial, Transaction Performance of contract
To manage our relationship with you Identity, Contact, Profile, Marketing Legitimate interests
To deliver relevant content and ads Identity, Contact, Profile, Usage, Location Your consent
To improve and protect our services Identity, Contact, Device Legitimate interests

Sharing of Information

We may share your information with third parties in the following circumstances:

  • With your consent: When you have given us explicit permission
  • Legal compliance: To comply with applicable laws, regulations, or legal processes
  • Protection: To protect and defend our rights and property
  • Service providers: With trusted partners who perform functions on our behalf

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Data Security

All information you provide to us is stored on secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using SSL technology.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

Data Retention

We may keep basic information about our users (including Contact, Identity, Financial, and Transaction Data) for three years after they cease being customers.

In certain circumstances, you can ask us to delete your data. Please see the "Your Rights" section below for more information.

In the event that you do not use the Service for a period of 6 months, we will treat the account as expired and your personal data may be deleted.

Your Rights

Under data protection laws, you have the following rights in relation to your personal data:

  • Access: Request access to your personal data
  • Correction: Request correction of your personal data
  • Erasure: Request erasure of your personal data
  • Object: Object to processing of your personal data
  • Restriction: Request restriction of processing your personal data
  • Transfer: Request transfer of your personal data
  • Withdraw Consent: Right to withdraw consent at any time

You also have the right to ask us not to continue to process your personal data for marketing purposes. You can exercise any of these rights at any time by contacting us.

Changes to This Privacy Policy

We keep our privacy policy under regular review. This version was last updated on January 26, 2026.

It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email or when you next start the app. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the app or the Services.

Contact Us

If you have any questions regarding this privacy policy or wish to exercise any of your rights, please contact us:

Company Address

Dawami - CPD
ديوان سمو ولي العهد - دولة الكويت مدينة الكويت - شارع الخليج العربي - قصر السيف العامر صندوق بريد 4 - الرمز البريدي 13001 بريد الصفاة - الكويت

Email: privacy@yourapp.com

Phone: +965 1234 5678

Agreement: By using our application and agreeing to the terms and conditions set out in this privacy policy, you consent to your data being processed by us as described herein.